At Klika we provide an extensive warranty and return policy as well as after sales customer support for online purchases.

This includes warranty on parts and accessories against faulty workmanship or manufacturing.



RETURNS FOR CHANGE OF MIND AND PURCHASES MADE IN ERROR:

When accepted, refunds are subject to a 30% restocking fee of the original purchase price

Refunds under this provision are provided only as a store credit

Original freight costs are not refundable under this provision

Return freight costs are to be paid by the purchaser

The item must be returned in new, unopened, and unused condition

Once the product is assembled or used a return will not be possible under this provision

We provide a 7 day return window from date of delivery under this provision

Refunds are subject to the goods arriving back and being inspected by us

For public safety reasons no products intended for human consumption are included under this clause

Unless otherwise stated in the advertisement this clause does not apply to items sold as ex-demo, or used


To initiate a return please open a new support ticket in our support portal: click here.


NOTE:
For general warranty and return procedures please refer to our full warranty document.